FAQ

All of our rugs are in stock and ship within 24hrs of your order time. On average, delivery takes 2-5 business days to all of Australia.

We offer secure online payment options such as Visa, Master Card and American Express. For your convenience we also accept payments through PayPal.

Yes. Our site uses encryption technology.

You may place your order 7 days a week, 24hrs a day. You may also call our expert customer service toll free 0420940400 (7 Days a Week) to place your order over the telephone and/or discuss any further inquiries you may have.

Yes. To place an order with a delayed shipping date its best that you call us to place your order, and our customer representative will better assist you with all available shipping dates.

* Free Shipping.

* Easy Returns.

* 75% Off Retail Prices.

* Expert Customer Care.

* Secure Online Shopping.

* Lowest Prices Guaranteed.*

Thousands of Rugs in stock.

* 30 Day Returns & No Restocking Fee.

* All Rugs are Shipped Within 24-48hrs.

* Direct Manufacturing & No Retail Overheads.

We are a family business with over 25 years of trading experience in Rug industry. So you can rest assured that with our connections overseas, and our direct importing/distributor ability, you'll receive top quality product at a fraction of its retail price.

Please feel free to read our testimonials.

We do NOT charge restocking fee.

Buyer is responsible for all returns. However, we will help you with rates and other necessary details. We have warehouses all throughout the world and you may use the nearest to you in the event of a return, which we'll email you it's returns details and return authorization number for.

We process all returns and refunds within 7-10 business days after delivery back to your form of payment.

Yes. Please check our privacy section on our website.

Australian Office
14/176 Sunnyholt Rd
Kings Park
NSW 2148