While we provide fast, free and reliable delivery on our Rugs Australia-wide.

At Knot n' Co, your satisfaction is our top priority. That's why we offer a generous 30-day return policy. If your new rug doesn't quite fit your space or style, you can return it within this period for store credit, ensuring you find the perfect match for your home.

For our Sydney customers, returning is made even more convenient at our showroom at Shop 4, 360 Pacific Hwy, Crows Nest NSW 2065. While return shipping is the responsibility of the customer, we're committed to providing support throughout the process, making your experience with us both satisfying and hassle-free.

Regular maintenance is crucial for prolonging the lifespan of your rug. This includes daily, weekly, and seasonal routines that can significantly reduce the amount of accumulated dirt and grime.

Vacuum your rug lightly on a weekly basis and always avoid the fringes.

A more thorough vacuuming can be done monthly, but ensure to use a brushless suction head to prevent damage. We would recommend vacuuming the reverse of your rug on a monthly basis as well to give a more thorough clean and prevent moths.

For specific stain treatment recommendations, please call our showroom on 0420 940 400 for our Handmade Rug Cleaning services.